Managed IT Services You Can Trust
PLR is a leading IT solution and outsourcing specialist providing fully managed Information Technology Solutions to small and medium sized businesses.
We are a IT solutions and outsourcing specialist providing all the services of a dedicated IT department to small and medium sized businesses nationwide. Our philosophy is that no matter how big or small a business is, it is dependent upon IT to service its clients or customers. PLR helps businesses by ensuring that they take advantage of the IT employed to best meet their needs now, and in the future.
Our aim is to provide reliable and cost-effective IT support to ensure effective and efficient use of your IT systems, thus maximising your business potential. We provide honest and accurate advice to our customers during the support process and always focus on ensuring that solutions presented, meet your business requirements. We see this as vital to ensure customer satisfaction and add value to your business.
PLR has been operating for over 20 years supporting and providing IT systems and solutions to small and medium sized businesses across many diverse business sectors and government agencies.
Founded on the principle, that the customer always comes first, it is our understanding and ability to cater to your needs that sets us apart.
Our products and services:
- Support and maintenance solutions
- On-line backup
- Computer System Health Checks
- Hardware and software supply
- Network installation
- Disaster Recovery
- Consultancy Services
- Security (Anti-Spyware, Antivirus and Anti-spam)
- Remote Working and Internet Solutions
SERVICES
What We Do
Laptop Repair / Desktop Repair
Keeping your business-critical IT systems up and running is vital. However, maintaining an in-house technical team is expensive and carries enormous responsibilities and hidden costs, while balancing the high level of skill required with the necessary utilization levels to make such a resource cost effective is difficult and time consuming.
PLR can provide experienced technicians remotely and on-site to support IT equipment beyond the standard manufacturer’s warranty. Remote and On-site IT Support and Maintenance includes telephone and remotely connected support, allowing trained technicians to diagnose and resolve problems over the phone or directly connected to the computer or network concerned with minimum disruption to your business.
A managed support solution from PLR can provide the technical expertise needed to help you support your organisation’s critical IT infrastructure.
We recognise that every organisation has different needs, that is why we do not employ a “one size fits all solution” to our support services. PLR provides a sophisticated package of support services that can be customised to meet your precise needs.
Our packaged support offerings start from telephone support and build up to fully managed solutions using a combination of on-site staff and remote monitoring.
Features
- Unlimited access to experienced technicians on-site, remotely or over the phone
- 24 x 7 call out (If required)
- PC’s Printers, Servers and peripherals included
- Software and application support
- Remote access to clients’ infrastructure
- Maintenance service history and analysis
Managed support solutions from PLR will solve your problems with a support contract tailored to meet your budget and exact support requirements.
Virus and Spyware Removal
Information Security
Security (Anti-Spyware, Antivirus and Anti-spam)
Every day, new viruses and spyware infect businesses worldwide. Some have the ability to spread rapidly and affect computers and networks of all sizes. Viruses, worms, Trojans and spyware programs cause serious financial damage to companies through data deletion, loss of productivity, network computer downtime, IT administrative overheads and bandwidth consumption. As these attacks become more dynamic and malicious in nature, businesses are forced to look past client-based protection and stop viruses before they have a chance to inflict damage.
In order to ensure that clients’ computers and networks are adequately protected from virus attacks, spyware, popup ads and security breaches, we work with leading security software and hardware vendors such as Cisco, Microsoft, Symantec Norton Antivirus and checkpoint just to name a few to implement very robust and secure hardware and software solutions including anti-virus and anti-spyware software, firewalls and intrusion detection software and hardware to protect your network and data.
The Benefits
At PLR we deliver solutions that are capable of providing every network component with comprehensive threat protection, whether they are hosts, routers, servers, desktop computers or all of the above. Our solutions:
- Help prevent downtime from an imminent worm or denial of service attack on the network, providing your organisation with a competitive edge over companies whose defences are less robust.
- Protect sensitive critical data such as confidential information and Business Data.
- Simplify management of security solutions
- Monitor and control of Internet usage thereby limiting your exposure to security breaches.
Help to ensure reliability and continuation of the business at hand by providing comprehensive, manageable protection to safeguard your business’s bottom line.
Data Recovery and Backup Plan
On-Line Backup
Data backup is crucial to any business. Losing data costs millions of pounds each year in lost productivity and unnecessary technical support. Investing in a backup solution is pointless if you do not have regular access to it or if it cannot be restored immediately. How and where the data is kept is often a problem too.
By operating online, making backups is easy and very efficient.
- Firstly, it is an automatic process, not requiring direct action by staff
- Secondly, the recovery of the data can be done immediately and securely when required
- Finally all data is encrypted and stored off-site
Benefits
Simple – the software installation takes only a few minutes and you can begin using Online-Backup straight away
Automatic – the backup is processed automatically. It works independently of the end-user, avoiding the possibility of forgetting to backup or leaving the tapes in the office.
Restoring Data – files are restored in just a few mouse clicks.
Secure – your data is password protected and encrypted to prevent any unauthorised access. It stays encrypted even in the data centres and is only decrypted when it’s restored onto your computer
Fast & Efficient – backups have minimal effect on the user. Files which haven’t been modified will not be backed up, only the modified files are backed up.
Features
- Online Backup – any volume, any time.
- All data is secure – password protected and encrypted
- Recovery of data can be online, email or CD/DVD if necessary
- Files can be shared with other users, subject to authorisation by yourselves
- Stored data can be accessed from anywhere in the world, you just need and Internet connection.
- Full web-based reports are available
Network Design
Cloud Services
RELIABLE, COST-EFFECTIVE HOSTING SOLUTIONS
PLR offers a complete range of hosting services for SMEs – providing secure, reliable, high-speed connections for all your internet needs, from mission-critical enterprise-scale environments to small online applications and websites.
Our state-of-the-art servers are kept in a server ‘farm’ where temperatures and operating conditions are carefully monitored. All information is backed up at least once a day, and we operate a high redundancy system to protect you from data loss.
Make sure everybody knows your name
In today’s world, your website is your business card, brochure and shop window. PLR will help take care of the registering and the ongoing publishing of your domain name on your behalf, to make sure your site can be easily located and identified on the internet.
You’ve got mail
PLR also designs email and mail forwarding systems, to keep your business doing business right round the clock.
Cyber Security
Approach
Professional IT Services & Technology Consulting
Technical Support
PLR’s managed support solutions provide your business with the technical expertise you need to keep your business-critical IT systems up and running 24/7.
Support can be provided on an hourly rate, daily rate or annual support contract, and gives you access to services such as:
- Telephone, email and on-site support
- A quick response 24/7 from highly qualified and experienced technicians
- Expertise with all software, hardware and computer networking and products from all major manufacturers, as well as data centre management, web and application hosting support
- Real-time system monitoring and response
- IT Help Desk and user support, as well as emergency or temporary IT support coverage
We also offer regular health checks to make sure your systems are operating reliably and efficiently, are virus-free and that your files are properly managed and backed up. And our IT consultants are always available to discuss how your IT system can better support your business needs, help streamline your operations and even help save you money.
Consultancy and Project Management
Effective and well run information technology plays a crucial role in helping a small business grow and compete with larger and more mature organisations. A poorly specified, implemented or supported IT system can lose money, and ultimately lead to failure.
PLR has built a reputation for providing sound advice to its clients. We pride ourselves in our ability to communicate effectively by listening to your needs and understanding your business and presenting you with a plan or solution which meets your requirements without “blinding you with jargons”
We aim to maintain an approach that allows you to question us as to whether there is an understanding of a situation or aspect that we have proposed to fulfil your requirements.
Consultancy, we feel, is about a relaxed, open honest communications that aims to achieve the business goals. Our consultants have many years of experience both in technical and business issues across many diverse sectors.
We Create Fully Connected Systems So You Can Focus On Your Business
Five Spheres. One Mission.
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Office
London Head Office
PLR Consultants Ltd
707 High Road
London
N12 0BT
Tel : +44(0)208 445 1780
Fax : +44(0)208 445 1793
Email: Support@plr.co.uk
Nearest Tube station: West Finchley & Woodside Park
Hours
M-F: 8:30am – 6pm
S-S: Closed
Call Us
020 8445 1780